Daybreak
Trailing 90d · 142 practices
Mon · Jun 1, 2026
Office Manager Germantown Office · ROD Lanthea Mangum

Good morning, Germantown.

Your schedule is pacing well below budget and it's the single biggest thing to fix today — front-load tomorrow's chairs to start closing a $290K gap before month-end.

Regional Director Lanthea Mangum · 3 offices

Where to spend your day.

Spend your day in the field at all three offices — none are fixing themselves and $2.2M of open production is at stake — but the one thing to drill everywhere is Admin Appointment Churn, broken across all 3 and costing $492,892 in profit.

Systemic theme · coach once, not three times

Admin Appointment Churn — broken in all 3 offices

Don't run three separate fixes. Pull the front-desk teams from all three offices into one training on how appointments get cancelled, rescheduled, and dropped, and standardize the process once across the region. Hygiene Production per Visit is also region-wide (3 of 3) and a good second topic for the same session — but churn is the bigger money and the one to lead with.

0/3
offices have acted on their directives
9
open directives across the region (3 each)
$2.20M
total open production at stake

The loop is stalled on action, not results — zero measured, zero moved. The +4w window is still accruing, so it's early to judge whether directives worked. Right now there's nothing to judge because nobody has started. First job: get these teams to do what was already asked.